777mma Privacy Policy — Your Information Is Safe With Us
This policy describes in detail how your personal information is collected, used, and kept secure.
Introduction and Scope
777mma ("we", "our", or "platform") operates a safe and reliable online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect when you visit our website 777mma.cam and use your account, how we use and store that information, and the circumstances under which we may share it with third parties.
By using our platform, you agree to all the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using the platform. This Policy works as a supplement to our Terms and Conditions.
777mma places the highest importance on the privacy of its users. We use SSL encryption and industry-standard security technology to keep all your information secure.
What Information We Collect
We collect the following types of information as needed to register you on the 777mma platform and provide our services:
1.1 Personal Identity Information
- Full name and date of birth (for age verification — only persons 21 years of age or older may register)
- Email address and mobile number
- Residential address
- National ID (NID) or passport number (when identity verification is required)
1.2 Financial Transaction Information
- bKash, Nagad, and Rocket account numbers (for processing deposits and withdrawals)
- Transaction history — records of deposits, withdrawals, and bets
- Wallet balance and bonus information
1.3 Technical Information
- IP address and device identifier information
- Browser type, operating system, and screen resolution
- Cookies and session data (see Section 5 for details)
- Visit times, pages viewed, and click patterns on our site
1.4 Communication Information
- Records of live chat conversations
- Communications sent via email
- Information related to complaints and their resolution
Purpose and Use of Data Collection
777mma uses your information only for legitimate and necessary purposes. We process your information for the following reasons:
2.1 Account Management and Service Delivery
We use your information to complete the registration process, manage your account, verify logins, and personalise your gaming experience. This information is essential for the proper operation of all 777mma services — slots, cricket betting, and casino games.
2.2 Financial Transaction Processing
We use your financial information to process deposits and withdrawals via bKash, Nagad, and Rocket, and to ensure compliance with the minimum deposit rule of ৳200. Every transaction is secured with SSL encryption.
2.3 Identity Verification and Security
We verify your identity-related information to prevent fraudulent activity, comply with anti-money laundering regulations, and protect minors through age verification (21+).
2.4 Customer Service
We use contact information to answer your questions through 24/7 live chat support, resolve complaints, and improve your experience.
2.5 Responsible Gaming
In accordance with our Responsible Gaming Policy, we monitor players' gaming patterns so that timely support can be provided when needed.
Information Sharing and Disclosure
777mma never sells your personal information. However, we may share information with third parties in the following limited circumstances:
3.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket), game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.), and IT service providers — these parties process information under strict confidentiality agreements and may not use your information for any other purpose.
3.2 Legal Obligations
In the case of a court order, a lawful request from a law enforcement agency, or a requirement from a regulatory authority, we may disclose information necessary to fulfil a legal obligation.
3.3 Fraud Prevention
Information may be shared with security agencies as needed to detect and prevent account fraud, money laundering, or criminal activity against the platform.
3.4 Business Changes
In the event of a business restructure, merger, or acquisition, your information may be transferred to the successor entity, though the terms of this Policy will be maintained.
Except in the cases described above, we do not sell, rent, or give away your personal information to any third party.
Data Retention and Security
4.1 Retention Period
We retain your information for the entire period your account is active. Even after an account is closed, information may be retained for up to five years to meet legal obligations, resolve disputes, and satisfy regulatory requirements.
4.2 Data Security Measures
777mma applies industry-standard security measures to protect your information:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Secure Servers: Information is stored in secure data centres where unauthorised access is prohibited.
- Firewall and Antivirus: Measures to prevent cyber threats are in place at every level.
- Access Controls: Only authorised staff may access the information they need.
- Regular Security Reviews: Regular audits are conducted to identify vulnerabilities.
4.3 Password Protection
Your account password is stored in encrypted form — no 777mma employee can ever view or know your password. Never share your password with anyone, and change it regularly.
Cookies and Tracking Technologies
777mma uses cookies and similar tracking technologies to improve your experience when visiting the website.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions, verify security, and support the core functionality of the platform. These cannot be disabled.
- Performance Cookies: Used to analyse site performance and identify errors.
- Functionality Cookies: Used to remember your preferences (such as language settings).
5.2 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
5.3 Third-Party Cookies
Game provider platforms (such as Pragmatic Play, Evolution Gaming, JILI, etc.) follow their own cookie policies. The privacy policies of the respective providers apply to those cookies.
Your Rights and Choices
777mma respects your rights over your information. You may exercise the following rights:
6.1 Right to Access Information
You have the right to know what information we hold about you. If you contact us, we will provide a copy of your stored information.
6.2 Right to Correct Information
If any information in your account is incorrect or incomplete, you have the right to request a correction. Changes can be made through account settings or via live chat support.
6.3 Right to Delete Information
In certain circumstances, you have the right to request the deletion of your personal information. However, some information must be retained for a defined period due to legal obligations.
6.4 Right to Object to Processing
You have the right to object at any time to the use of your information for marketing purposes. Use account settings to change your communication preferences, or contact us directly.
6.5 How to Exercise Your Rights
To exercise any of the rights above, contact our 24/7 live chat support or send an email to [email protected]. We generally respond within 30 business days.
Protection of Minors
777mma strictly provides services only to persons aged 21 or older. We do not knowingly collect personal information from any minor.
Age verification is mandatory at registration. If it becomes evident to us that a user is under 21 years of age, we will immediately close their account and delete the information collected.
If a parent or guardian suspects that their minor child has registered on our platform, please contact us immediately at [email protected].
International Data Transfers
Some servers of our game providers and technology partners may be located outside Bangladesh. In such cases, when transferring data, we ensure that:
- Internationally recognised data protection standards are in place in the recipient country.
- The protection of your information is ensured through contractual obligations with third parties.
- Transferred information is governed in accordance with the terms of this Privacy Policy.
- The security of transmission is ensured through SSL encryption.
Policy Changes and Updates
777mma reserves the right to update this Privacy Policy from time to time due to service improvements, legal changes, or business requirements.
For significant changes, we will notify you in the following ways:
- Publication of the updated policy on our website and a change to the "Last Updated" date
- Email notification to registered users (for significant changes)
- Display of a notice of important changes at the time of login to the platform
If you continue to use the platform after a policy update, you will be considered to have agreed to the new policy. We therefore recommend visiting this page regularly.
Related Policies and Documents
This Privacy Policy is part of the broader legal framework of 777mma. For complete information, please also read the following documents:
- Terms and Conditions — Overall terms for use of the platform
- Responsible Gaming Policy — Information on healthy gaming habits and support
- About Us — Introduction to the 777mma platform
- FAQ — Common questions and answers
Privacy Contact
If you have any questions, concerns, or need to exercise your information rights regarding this Privacy Policy, please contact us. Our support team is available 24/7 to assist you in Bengali.
[email protected]